Looking for a unique and genuine insurance experience? We’re here to help! We know that dealing with insurance isn’t always fun but we provide our customers with a smooth first-class experience and we are committed to helping your individual needs. We think you will like the people at Consumers Direct Insurance Services and you’ll quickly realize we are here to help. Putting the customer first is of paramount importance to us. We are committed to maximizing the consumer experience and setting a standard of integrity and energy in every detail of the commitment.

Caring and Consistent Team

We strive to be a calming, trusted advisor in this confusing world of insurance. Our team consists of highly knowledgeable, experienced, and licensed individuals. We are committed to understanding your individual needs and it is our goal to keep you satisfied and retain you as our client. Our team of Agents and Customer Service Advocates receive continual education, and training and are kept up to date with the ever-changing health insurance. 

When you become our client:

We are the liaison between you and the insurance company.

One number for all your customer service needs.

Our Customer Service Advocates work with your best interest in mind.

Personal service- Our expertise is based on well-trained staff that can tailor a comprehensive experience to your specific needs.

Insurance is explained to you in an easy-to-understand manner.

Assistance, education, and follow-through in every situation.

Bilingual – Spanish assistance is available.

Whether you have a question about your benefits, plan changes, or any customer service issues, our team is here to handle your inquiries in a caring, professional and timely fashion. We go above and beyond the usual insurance agency.

MUC42-2017-BCBS